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PRIVACY POLICY

Effective Date: November 26, 2020

A. Purpose and Scope of Information Collection

The data collected on our website includes: full name, email, phone number, and customer address in the contact section. This information is necessary for registering an account or purchasing/using services from Đỉnh của Chóp. We collect this information to:

  • Manage customer account information
  • Contact customers for confirmation
  • Ensure consumer rights

Members are responsible for securing and maintaining all activities under the information they provide and their email account. Members must promptly notify us of any unauthorized use, abuse, or breach of security related to their registration name and password by third parties so that we can take appropriate measures.

B. Scope of Information Use

We use the information provided by members to:

  • Confirm and contact for order delivery upon request from customers
  • Provide product information upon request from customers
  • Send marketing emails and promotions for the goods we supply
  • Send notifications about the activities of our website
  • Contact and resolve issues with users in special cases
  • Not use personal information of users for purposes other than those related to transactions at our company
  • Comply with requests from judicial authorities, including the Procuracy, Court, and Investigative Police, regarding any violations of the law by customers

C. Information Storage Duration

Personal data of members will be stored until there is a request from the administration to delete it, or if the customer requests it. In all other cases, personal information of members will be kept confidential on our server.

D. Address of the Entity Collecting and Managing Personal Information

The website dinhcuachop.vn is operated by:

ĐỈNH CỦA CHÓP Business Household

  • Address: 321/7 Phan Đình Phùng, Ward 15, Phú Nhuận District, Ho Chi Minh City 700000
  • Phone number: +840909090119
  • Email: dinhcuachop3217@gmail.com

E. Methods and Tools for Users to Access and Edit Their Personal Data

Members have the right to self-check, update, adjust, or delete their personal information by contacting our website’s administration. Members have the right to send complaints about the content of information security to our website’s administration. Upon receiving these feedbacks, we will confirm the information. If the feedback is valid, we will take timely measures depending on the severity of the issue.

F. Commitment to Customer Personal Information Security

The personal information of members on our website is committed to absolute confidentiality according to our information protection policy. The collection and use of information of each member are only carried out with the consent of that customer, except in cases otherwise provided by law.

  • Do not use, transfer, provide, or disclose to any third party about the personal information of members without their consent.
  • In the event of a server attack leading to the loss of member personal data, we will notify the competent authorities for timely investigation and handling and inform the members.
  • Absolutely secure all online transaction information of members, including digitalized accounting invoices and documents on our website.
  • We require individuals registering/purchasing goods to provide complete personal information related and be responsible for the legality of the provided information. We are not responsible for and do not resolve all complaints related to the interests of that member if the personal information provided during the initial registration is incorrect.

G. Mechanism for Receiving and Resolving Customer Complaints

When customers have complaints, they can send complaints via our company’s phone number at +840909090119 or send directly to the address of ĐỈNH CỦA CHÓP Business Household at 321/7 Phan Đình Phùng, Ward 15, Phú Nhuận District, Ho Chi Minh City 700000.

Any disputes, complaints, or conflicts arising from or related to transactions at our website will be resolved by negotiation, conciliation, arbitration, and/or the Court under the Consumer Protection Law.

Sincerely,

Đỉnh của Chóp

Accompanying your passion!

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